Privacy/Cookie Policy

PRIVACY POLICY

Redback Cards is committed to protecting and respecting your privacy. This is the privacy policy for www.redbackcards.com

By using the Website, you consent to the collection, use and transfer of your information under the terms of this policy.  

This policy may need to be updated from time to time.  We will inform you of any major changes however the most up to date version can always be found here.

Who has access to your information?

Redback Cards has access to your information. For the purpose of the new GDPR compliance laws which will be introduced on the 25th May 2018. Redback Cards is the data controller and the address is available here. Redback Cards owns the data that it collects on the site.

Redback Cards also uses contractors to service the site or to fulfil orders for customers. Where these contractors require access to personal information, Redback Cards tries to seek assurances that they comply with the DPA and that your information will be kept confidential. They will not use your information except to fulfil their obligations to Redback Cards and will not use it except in line with this privacy notice.

Redback Cards may have to disclose information about customers to our professional advisers to obtain professional advice.

Redback Cards will not disclose your information to anyone else, unless we are legally obliged to by HMRC, the government, or any other institutional body we deem fit.

Consent

By consenting to this privacy notice, you are giving us permission to process your personal data specifically for the purposes identified below:

-For processing and generating Leads from Trade shows, through our website, over the phone/post or through our sales agents.

-For processing orders online, over the phone or through our agents, and using your information to set up a consumer or trade account

-For the use of marketing/promotional campaigns.

You may withdraw the consent at any time by sending an email to info@redbackcards.com, stating your name, company details and or any other information, as in line with the Withdrawal of Consent procedure within the parameters of the GDPR documentation.

 

Receiving marketing emails

You can choose to receive promotional and marketing emails from us. You can do this by choosing to opt in to our newsletter on the web site. You can unsubscribe to our mailings at any time via the unsubscribe link at the bottom of any of our emails or emailing us at info@redbackcards.com

 

Location of data

The data we collect from you is stored within the European Union. And is in compliance with the new GDPR laws, coming into effect from 25rd May 2018.

 

Information we collect and use

The personal data we may collect when filling in forms on our site includes your name, billing/delivery address, email address and telephone number.

If you contact the Company, the Company may keep a record of that correspondence.

Please note that when you place an order on our website, we do not hold your card details. Your payment is processed through Stripe, our third party payment processor who use secure online capture and processing methods.

 

How and why we use your personal data

We use your data so we can fulfil our contractual obligations to you (such as deliver your order) but also to offer you products and promotions that are more likely to be of interest to you. The data privacy law allows this as part of our contractual obligations and legitimate business interest in understanding our customers and providing the highest levels of service. We will hold your data in our systems for as long as is necessary for each relevant activity or as long as is set out in any contract we have with you.

 

Data & password security

All data you provide to us is stored on the Company’s secure servers.

Where you have a password, you are responsible for keeping the password confidential. Do not share the password with anyone.

The security of your personal data is very important to us and Redback Cards will never sell, share or trade your contact details with any third parties.

Sending information on the internet is not completely secure. Although the Company does its best to protect your personal data, the Company cannot guarantee the security of the data transmitted to the Website. Any transmission is at your own risk. Unless the Company has been negligent the Company is not liable for any loss arising from a breach of security.

 

Questions?

If you have any questions about our privacy policy please contact us at info@redbackcards.com

 

 

 

COOKIE POLICY

Our website uses cookies, by using it you agree to our cookie policy below.

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.

What are cookies used for?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies does Redback Cards use?

Cookies on this enable you to move around the site and store information like products in your cart, setting and using your preferences, such as accessing logged in or secure areas.

Some cookies collect information about how you have used the Service, this enables a performance increase and effective user experience for you as the right information is returned to you and less strain is placed on our backend infrastructure.

Our website has may use third party applications to track and measure the effectiveness of the site, like google analytics.  These cookies may remember that your device has visited another site, and may also be able to track your device’s browsing activity on other sites. You can read googles terms on their website

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

How to delete persistent cookies

Clearing your browser data will remove these cookies.

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Redback Cards Limited © 2018